18.2 Known issues

This section contains information about issues you may encounter when working with the MyID Operator Client.

• IKB-390 – Timezone not reflected when viewing dates in a results list

  A late breaking issue has been identified that causes search results in the MyID Operator Client to display the time components of date/time fields in Coordinated Universal Time (UTC) instead of the local timezone of the client computer.

  To correct this issue, you can apply an additional update: HOTFIX-12.9.0.1. For further information, contact Intercede customer support quoting reference IKB-390.

18.2.1 .NET Core Desktop Runtime versions

You must have the .NET Core Desktop Runtime installed to use the MyID Client Service. Make sure you are running the correct version; see the .NET Core Hosting section in the Installation and Configuration Guide for details.

18.2.2 Full size images with Narrator on Microsoft Edge

You cannot view an enlarged image preview when using the Narrator screen-reader with Microsoft Edge.